Help Clients Achieve Their Goals Through Accountability

To listen to this episode, click on the black triangle on the left in the grey bar on the image above.

If you’d like to download this episode, right click this link, then choose Save As. Navigate to the folder to save the recording, then rename the recording if you’d like, and click Save or Enter.

You can also subscribe to the show on iTunes. When you’re there you can subscribe so the episodes are downloaded automatically to your preferred device. (Please leave a great rating and review while you’re there!)

*Links in this post may be affiliate links. That means that if you click on it and make a purchase I may receive a small commission as a thank you. Do your due diligence when making any purchase or signing up for anything.

Show Notes

If you’re a coach, consultant, healer, or anyone else who works with clients to change their behavior and achieve their goals, you may feel frustrated that your clients talk about change but don’t consistently follow through or don’t consistently stick with activities that will help them achieve the outcomes they say they want.

As a former corporate trainer this fact used to depress me. I knew people needed support after the seminars they attended taught by me or one of the trainers on my staff. But couldn’t get the company to commit resources to provide that reinforcement and support.

I’ve felt frustrated myself trying to support clients in making changes they said they want. But sending emails and continuously following up with them drained my own resources and eventually wasn’t very effective.
So when I first heard about Finish Agent a few years ago I was intrigued and began following it’s founder, Gina Hiatt.

We’ve since become friendly as colleagues will do online and when I launched the show she was always on my short list of people I wanted to talk to.

Gina teaches the Online Group Success System which helps coaches and trainers help clients finally make changes and reach their goals through “Get-It-Done” or “Habit-Formation” groups using her Finish Agent group accountability software. Running groups with high retention rates allows these change agents earn residual income to maximize their profitability.

Gina is a clinical psychologist with a background in groups.

After realizing her clients needed more structure, accountability and community to achieve the goals and make the changes they said they wanted, she created the proprietary membership site software to make her job easier while helping them.

Once she realized other coaches, trainers, and change agents struggled with the same issues, she made her software, which she named Finish Agent, scalable and now licenses her software to others.

Listen in as Gina shares…

  • Why change is so difficult – including the one thing most of us have that holds us back
  • The critical nature of accountability and why most people need it to make changes
  • Things change agents (coaches, consultants, etc) do that inadvertently limit their effectiveness and the achievements of their clients
  • How to leverage and automate accountability to Help clients side-step or work around their inner critic
  • How to differentiate yourself by supporting your clients to get results

Terms That May be New to You

Cognitive behavior therapy

Accountability partner

Client Retention



Stephen Pressfield

Gina’s links  — Connect with Gina and tell her you heard her on #LetsTalkTech!

Main website – 
Gina’s training program for those who want to do group work and maximize their revenue 
Gina on Facebook
Finish Agent on Facebook

Gina’s free gift – Learn how to earn recurring and passive income with online groups

Additional Research

How to Promote Accountability
Do the Work with Steven Pressfield – from Duct Tape Marketing

Join the Group!

Have questions about tech but no safe place to ask them? Tired of posting to tech groups whose members make you feel stupid for asking what to them is a basic question? Join the show’s Facebook group. It’s a safe environment with like-minded professionals and tech experts who know how to talk to people without insulting them. You’ll also hear about and be invited to participate in fun tech training and testing events so head on over and click the link to join.

About Us

Winnie Anderson is an award-winning copywriter and brand strategist, a
best-selling author, and respected instructor. She writes books,
creates courses, and provides limited one-on-one consulting with
and for introverted entrepreneurs who are ready to get their
message out in a bigger way and who hate selling. Learn more about
her here or connect with her on social media including Facebook and Twitter.

Judy Jordan is a virtual production assistant who helps
entrepreneurs get their message out in a bigger way using live and
recorded virtual events like webinars, teleseminars, live moble
streaming, podcasts, and virtual conferences. Learn more about her
at her LinkedIn page or connect with her on Facebook.

Sue Brettell is brand developer and designer who acts as Winnie’s
creative director. Sue helps entrepreneurs communicate their brand
essence by creating compelling visual brand elements and
coordinating them into a strong, unified visual brand. Learn more
about her at her LinkedIn page. Connect with her on Facebook.

Leave a Comment: